Reference

Terms That Cover Your rc25 Account

These terms set out what you agree to when you open and use an rc25 account. Access and eligibility depend on your local law and the regions we currently serve — read this before you start.

Account eligibility rulesWallet & payment termsAccess by eligible regionLive casino and slots
rc25 Terms That Cover Your rc25 Account
HOW WE HANDLE IT

Account Security and Data Under These Terms

These terms also define how we protect your account and what we do with the data you give us when you register and transact.

Account Security

Your account is protected with OTP verification on login. We do not store your bKash, Nagad, or Rocket PIN — transactions are authenticated through those providers directly.

Data Retention

We keep account and transaction records for as long as required by applicable rules. You can request a summary of your data by contacting support with your account ID.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your wallet preference. No third-party advertising cookies are set without your consent.

Requesting Changes

To update your registered details or request account closure, contact support via live chat or email. We verify identity before making any changes to protect your account.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team can help. We handle terms and account queries through the channels below.

Live Chat Open the chat window from your account dashboard. Our team handles terms queries and account questions directly through live chat.
Email Support Send your query to our support address from the email linked to your account. Include your account ID so we can respond accurately.
Help Centre The Help Centre covers common terms questions — account eligibility, wallet rules, and what to do if access is restricted in your region.

Common Questions About These Terms

These are the questions we get most often about how our terms work in practice.

These terms apply to anyone who opens an rc25 account. Access depends on your local law and whether your region is currently eligible — check before registering.

No. These terms do not override local law. If your jurisdiction restricts online gaming, you are not eligible to use the platform regardless of technical access.

We post the revised terms here with an effective date. Continuing to use your account after that date means you accept the update. Close your account before the date if you disagree.

Deposits and withdrawals via bKash, Nagad, and Rocket are governed by both our terms and those providers' own rules. We do not store your wallet PIN at any point.

Contact support via live chat or email with your account ID. We verify your identity first, then process data requests or account closures within a reasonable timeframe.

Stop using your account and contact support to close it before the revised terms take effect. Continued use after the effective date constitutes acceptance of the new version.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.