What We Collect and Why
When you open an account with rc25, we collect the information needed to run your account — your name, contact details, and the payment method you use to deposit or withdraw. If you fund your account via bKash, Nagad, or Rocket, we record the transaction reference
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and wallet identifier to verify the transfer and process your withdrawal back to the same wallet. We do not store your mobile banking PIN or full wallet credentials. We also collect device and session data — browser type, IP address, and pages visited — to keep
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your account secure and to detect unusual login activity. This data is not sold to third parties. We may share it with payment processors and fraud-prevention services strictly to operate the platform. Retention periods vary by data type: transaction records are kept as long as required
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for financial compliance, while session logs are cleared on a rolling basis. Your use of this platform and the availability of our services depend on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.